My Career

A visionary and aspiring entrepreneur with 14 years’ corporate experience in B2B Sales, IT Sales, Digital Marketing, New Business Development, Vendor Management and Sourcing.

 

Unilever Bangladesh Limited

Duration: May 19, 2019.

Position: IT Integration Lead

Key Responsibilities:

 

 

 

Dhakai Soft Multimedia Solutions Sdn Bhd

Duration: October 1, 2017 – May 18, 2019.

Position: Founder and Director

Key Responsibilities:

  • Co-Founder of developaskill.com, an online learning platform offering global recognized courses, in local language in a very competitive price.
  • Co-Founder of deshibazar.com.my, a grocery e-commerce store based in KL, Malaysia.
  • Co-Founder of allaboutatrip.com, a Travel Related portal which is founded with an ambition to provide all required information, suggestion, and guidance and also provide necessary gears and gadgets to make your next trip a best trip.
  • Founder of safollo.com, a blog for professional people to uplift their skill. This is a blog in Bangla Language.

 

telenor-group

GSS Malaysia (Telenor IT Asia Sdn. Bhd.)

Duration: January 1, 2015 – September 30, 2017.

Position: Sourcing & Vendor Management Lead

Key Responsibilities:

  • Contract Management of IT Shared Service Contract (Value USD B5)
  • Develop and maintain IT Shared Service Sourcing Strategy.
  • Vendor Management with Global Key Vendors (i.e. Accenture, HPE, Microsoft etc.).

 

Telenor Global Shared Service AS.

Duration: August 11, 2013 – December 31, 2014.

Position: Vendor Executive

Key Responsibilities:

  • Managing Contract and Relationship with key vendors in Norway (Tieto), Serbia (Telenor Common Operation), Ireland (Workday), Malaysia (Telenor IT Asia), Bangladesh (Accenture BD) and Pakistan (GSS Pakistan).
  • Working to establish governance structure for vendors to make them competitive in terms of cost and quality.
  • Working to identify new vendors that will provide cost effective and quality service to Telenor.
  • Contributing to develop and review vendor strategy.
  • Build and maintain relationship between internal units and vendors.
  • Regularly benchmark the vendors.

 

GP

GrameenPhone Ltd.

Duration: April 15, 2012 – August 10, 2013.

Position: Head, New Business & Development, Direct Sales.

Key Achievements:

  • Leading a team with responsibility of Sales Development, Recruitment and Placement, Bid Management, Partner Management and Competency Development. During the tenure, some of the team achievements are as below,
    • Rolled out Telenor Deal Shaping module among Direct Sales team members to make them ready to fight in service industry and in a very competitive market.
    • Build partner network in value added service and integration business.
    • Participated several bids at Govt. Agencies, Different embassies, NGOs and some MNCs.
    • Design new recruitment policy, placement policy and also career movement model for Direct Sales.
    • Initiated work on long term career development plan for Direct Sales employees.

 

Duration: August 1, 2011 – April 15, 2012.

Position: Head, Partner Development, Direct Sales.

Key Achievements:

  • Developed and established Partnership Model in Direct Sales in Grameenphone.
  • Establish Agreement with many partners like Grameenphone IT (now Accenture BD), SSL Wireless, Wintel and Twister Media.
  • Initiated discussion with Microsoft Bangladesh and IBM Bangladesh to work on partnership model.

 

Duration: September 15, 2010 – July 31, 2011.

Position: Head, Planning and Development, Key Account Management.

Leading a team with responsibility of Sales Development, Recruitment and Placement, and Competency Development. During the tenure, some of the team achievements are as below,

  • Establishment of Key Account Management in Grameenphone Ltd.
  • Designing Key Account Management Model and implement it.
  • Arranged both local and foreign training for Key Account Managers.
  • Set target and develop strategy for Key Account Management.
  • Develop Reporting system.
  • Established Key Accounts’ life cycle management and service management plan (SMP).
  • Developed one stop information flow for sales team and Key Account Managers.
  • Identify the solutions that Key Account Managers required to provide best Key Account Management, arrange to develop and integrate those, roll out the solutions and control the operations.
  • Introduced and implemented the concept “KAM Mobility” successfully.
  • Siebel CRM: Worked extensively in Siebel CRM project while developing and integrating the SFA (Sales Force Automation) and Customer Service.

 

Duration: 19th Jan 2009 – September 14, 2010.

Position: Deputy Manager, Direct Sales Planning & Development,

Key Achievements:

Project Member of Siebel CRM which finalized and delivered.

    • Business Requirement from Direct Sales.
    • User Acceptance Test on behalf of Direct Sales.
    • Manual & SOP Preparation for Direct Sales members.
    • Provide Training to end users in Direct Sales.
    • Administering CRM for day to day operations.

 

Duration: September 4, 2005 – 19th Jan 2009

Position: Officer, Direct Sales Planning & Development,

Key Achievements:

  • Administrating Business Solution Customer Database (BSCDB) system which was introduced before launching of Siebel CRM system.
  • Worked in Process Improvement to ensure six sigma.
    • Document as is process.
    • Identify the scope for development to ensure efficiencies.
    • Plan and implement to be process.
  • Arranged customer activities focusing different products and service to ensure customer loyalties and revenue.
  • Designed and executed activities to educate clients.
  • Prepared KPI based analytical report for Management and worked for the development of sales force.
  • Provide training to sales people to enhance their efficiencies.
  • Experienced in internal software (BSCS, MCRS, IRCM, BSCDB, ERP, MINSAT etc.)

 

 

klogo

Swisscontact – Katalyst

Duration: Mar 24, 2005 – August 31, 2005.

Position: Short time consultant.

Key Achievements:

  • Conducted extensive research activities to find,
    • Relation of Media (both print media and electronic media) with business.
    • Identify and detail knowledge of media business.
    • Identify the dependency of media in business.
    • Scope to improve business by the help of media.
  • Draw the value chain of media business of Bangladesh.
  • Figuring how business development is strongly related with media and the scope for development of business through the development in media.

 

sedf

SouthAsia Enterprise Development Facility (SEDF)

Duration: Dec 11, 2004 – Dec 26, 2004.

Position: Short time consultant.

Key Achievements:

  • Collected profiles of the logistic service providers in Bangladesh & developed a database on that.
  • Clarified SEDF’s BDS model to service providers and SMEs during the above mentioned period.

 

 

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ICDDR B, Employees’ Multipurpose Cooperative Society

Duration: Jan 04 – Feb 04

Position: Accounts Officer (Contractual).

Key Achievements:

  • Calculated the changed loan interest rate for about 3000 members.
  • Reschedule the loan principal and interest for 3000 members.
  • Computerized the total accounting system in MS Excel and MS Access.